About Our Staff
Dorothy is a 25 year USAF veteran, serving primarily as an Aircraft Maintenance Officer with one assignment at the USAF Academy as a Group AOC. She retired in 2011 as a Colonel and Commander of the 48th Maintenance Group, at RAF Lakenheath, England. In 2011, she and Mark returned the family to the Colorado Springs area, attracted by the outstanding school systems, year-round sports and outdoor activities and beauty of the Front Range. Her interest in helping seniors is a natural extension of her service ethic, and a way to give back to her community. She has first-hand experience finding quality care for loved ones who faced a variety of specific in-home care needs, and looks forward to providing the best quality care to seniors in the Colorado Springs area. Dorothy serves on the board of the Tri Lakes Silver Alliance and the Colorado Parkinson’s Foundation.
Mark is a USAF Academy graduate with a bachelor’s of science degree, and a UCCS graduate with a Master’s in Public Administration degree. He is a 20 year USAF veteran, and a 10 year DoD Civil Servant with over 3,500 flying hours in the OA-37, A-10, F-15E and A/T-38 aircraft, and is an expert in Operations Planning and Research and Lessons Learned. He most recently consulted in the energy industry, providing military-like planning, execution and process improvement services to companies across America. After 15 different moves with the USAF, Mark and his family have chosen the Colorado Springs area as their home. He has always made service his first priority, and is excited to now focus on serving the needs of the senior community in El Paso County. His service to seniors includes being on the Board of Directors of the Colorado Springs Senior Resource Council and the Colorado Parkinson’s Foundation.
Cognitive Therapeutics Director
Jessica is a native of Washington state and earned Bachelor’s degrees in Public Health and French from the University of Washington in Seattle. After college, she moved to New York and worked with the American Red Cross Biomedical Services. She spent time in Ghana teaching HIV/AIDS awareness and caring for children in a village orphanage. Her most formative experience was as a care giver for a dear friend and cancer patient. She is married to her high school sweetheart, a US Army Captain and is the mother of two young boys. Jessica enjoys yoga and is currently undergoing training to be a Yoga Alliance certified yoga instructor. Jessica’s is a Cognitive Therapeutics Method™ Coach, manages the CTM and Music and Memory programs, and presents the Mind Fit group activities throughout the county.
Client Services Coordinator
Eric is a native of Colorado Springs and recent graduate of UCCS who received his Bachelor’s degree in Biology. During his college years, Eric remained extremely involved in campus life contributing as one of the Co-Presidents of the largest club on campus, the Pre-Health Society. In addition to that, Eric founded the fastest growing club on campus, UCCS Global Medical Brigades in which he lead a group of 40 volunteers to Panama, his family’s home country, to work on public health projects. Eric’s plans for the future are to attend to medical school and pursue a career in Psychiatry. Outside of his extensive engagement in his school and community, Eric has grown a fantastic passion for angling and continues his love of sports, particularly football in which he was a college athlete for a year at Adams State.
Community Relations Manager
Kaitlan Holley is a marketing professional with more than 10 years of experience in the senior care industry and marketing. Working in healthcare runs in her family with three generations of women, including her twin sister, passionately working as executives in the senior care field. Kaitlan came to Home Care Assistance after providing community relations and marketing in both medical and non-medical home care and prior to that for hospice. Before moving back to Colorado from California, Kaitlan was Regional Marketing and Sales Director for a senior living resource and referral startup in Santa Monica and arranged events, networking events and mentorship opportunities for start-up ventures at the Massachusetts Institute of Technology in Boston. She studied Mass Communications at CSU-Pueblo and Romance Languages and Literature at Harvard University. She is a graduate of Liberty High School in Colorado Springs. In her free time, Kaitlan spends time with her husband and two stepchildren discovering recipes, hiking new trails and reading as many good books as possible. She is excited to be back in Colorado Springs and assisting the community any way she can.
Employee Care Manager
Nya is a 12-year US Army veteran. She served as a flight operations and an aviation life support equipment technician. After her service she obtained her Associate’s degree in Health Services Administration at Keiser University Ft Lauderdale, Florida. After several years of caregiving for family members, Nya went on and received her certification in nursing assistance at Pikes Peak Community College. She joined Home Care Assistance in September 2016, where she was hired as a caregiver. Soon after she was promoted to Employee Caregiver Manager in October of 2016. Nya is responsible for screening, interviewing and the hiring of caregivers. She aims to hire caregivers only that are hard-working and compassionate. Nya makes every effort possible to ensure the right caregiver is matched with the right client. Some of Nya’s interests include spending time with her kids, camping, bowling, white-water rafting and playing volleyball. Nya is originally from Las Vegas, NV.